PRIVACY POLICY
Your information.
Handled carefully.
Effective September 4, 2026. This policy explains how Arorix Home Solutions LLC collects and uses information from prospective and current customers.
1. Information we collect
We may collect your name, phone number, email address, service address, project details, preferred timing, photos you choose to provide, and records of our communications. We may also collect basic website and advertising activity through analytics, cookies, and similar technologies.
2. How we use information
We use information to respond to quote requests, discuss and schedule work, provide services, send project updates, maintain business records, improve our website and advertising, measure campaign performance, prevent misuse, and meet legal obligations.
3. Advertising lead forms
If you submit information through a Facebook or Instagram lead form, Meta sends that information to Arorix so we can respond to your request. Meta's own privacy policy also applies to information it collects through its platforms.
4. Calls, texts, and email
When you request contact, we may respond by phone, text message, or email about your inquiry. Message and data rates may apply. You can ask us to stop promotional messages at any time. Service-related communications may still be necessary for an active quote or project.
5. Sharing and selling
Arorix does not sell customer contact information. We may share information with service providers that help us operate our website, forms, communications, analytics, advertising, scheduling, payments, or other business systems. We may also disclose information when required by law or needed to protect customers, Arorix, or others.
6. Retention and security
We keep information only as long as reasonably needed for the purposes described here, including customer service, business records, dispute resolution, and legal requirements. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
7. Your choices
You may ask to review, correct, or delete personal information that Arorix maintains about you, subject to legal and legitimate business-record requirements. You can also manage cookies through your browser and adjust advertising preferences through the platforms you use.
8. Contact
Privacy questions or requests can be sent to arorixhomes@gmail.com or discussed by calling (859) 421-9511.