Clear terms.
Before the work.

1. Business and service area

Arorix Home Solutions LLC (“Arorix,” “we,” or “us”) is a service-area home-services business based in Lexington, Kentucky. We do not publish a customer-facing street address. Service availability varies by location, project scope, access, weather, and crew capacity.

2. Quotes and approved scope

Website prices are starting prices or standard-package prices unless clearly stated otherwise. A quote may change when property size, condition, access, material, safety conditions, or requested work differs from the information supplied. We will obtain approval before performing additional billable work. The approved written quote or service agreement is the complete project scope.

3. Scheduling, access, and weather

Scheduling windows are estimates. Weather, unsafe conditions, property access, material availability, or earlier jobs can require rescheduling. The customer must provide safe, legal access to the work area and disclose known hazards, damage, utilities, fragile surfaces, pets, and restrictions. Same-week scheduling is subject to availability and is not guaranteed.

4. Exterior cleaning limitations

Exterior cleaning improves common dirt and organic buildup but cannot guarantee removal of every oil, rust, paint, oxidation, artillery fungus, mineral, or deeply absorbed stain. Existing oxidation, loose coatings, deteriorated mortar, damaged siding, leaks, and hidden defects can become more visible after cleaning. Roof work is offered only when the material, condition, slope, and access can be handled safely.

5. Handyman scope

Arorix does not perform plumbing or electrical work. Customer-supplied products and hardware must be compatible, complete, and suitable for the intended installation. Work involving hidden conditions or conditions outside the approved scope may require a revised quote or referral to another qualified trade.

6. Optional two-year handyman workmanship protection

The optional coverage is a one-time $99 charge per qualifying handyman project. It applies only when purchased before work begins and listed in the approved written quote or service agreement. Covered workmanship performed and paid for under that scope is protected for two years from the substantial-completion date. The customer must notify Arorix promptly, provide reasonable access for inspection, and allow Arorix the first opportunity to determine whether an issue is covered and to make an appropriate correction.

The coverage applies to qualifying defects in Arorix workmanship only. It excludes products and materials; manufacturer defects; customer-supplied items; normal wear; misuse or neglect; water intrusion; weather; pests; corrosion; settling, expansion, contraction, or structural movement; hidden or pre-existing conditions; work outside the approved scope; cosmetic preference changes; and work altered, repaired, or damaged by others. It is not transferable unless agreed in writing. Exterior cleaning and seasonal-maintenance results are not covered.

7. Arorix 360 Home Care

The standard Arorix 360 Home Care plan is a twelve-month service plan available through four quarterly payments of $399 ($1,596 total) or one pay-in-full payment of $1,400. It includes four planned seasonal service windows: spring gutter care, a summer Exterior Reset within standard limits, fall cleanup and gutter care, and one available qualifying winter benefit. Exact scope and standard limits are confirmed in the enrollment agreement.

The plan does not automatically renew after the initial twelve-month term. A new term requires a new written agreement or affirmative enrollment. Seasonal visits are not cash credits, are not redeemable for cash, and are not transferable. Missed access, unsafe conditions, weather, or customer-requested delays can move a visit within the relevant seasonal window. Work outside standard limits or the enrolled scope is quoted separately before service.

8. Payment and cancellation

Payment timing is stated in the approved quote or agreement. Customers may cancel future unperformed work by contacting arorixhomes@gmail.com or (859) 421-9511. Deposits, completed work, special-order materials, reserved capacity, and plan payments are handled according to the written agreement and applicable Kentucky law.

9. Photos and reviews

Arorix will request permission before using customer-identifying project photos for marketing. Reviews displayed on this site are attributed to their public source or supplied by the reviewer and may be shortened for space without changing their meaning.

10. Contact

Questions about these terms can be sent to arorixhomes@gmail.com or discussed by calling (859) 421-9511.